13 Comments
User's avatar
Linda Williamson's avatar

It didn't come through to me (Canadian) where I could buy these in the US. Can you suggest?

Expand full comment
Lindsay Weirich's avatar

Hi there, Canadians have to get them though the UK site, A pop up will probably come up asking if you want the UK or the USA site or "somewhere else" and you can click the somewhere else: https://shrsl.com/4of5p

Expand full comment
Linda Williamson's avatar

I have placed an order with Craft Stash. Looking forward to using these templates. I should have them in about 15 days.

Expand full comment
Lindsay Weirich's avatar

YAY! tHANK YOU:)

Expand full comment
Linda Williamson's avatar

I got a message today that said it was delivered. The parcel is not here. I've checked with tenants upstairs and they don't have it. It is not outside my door either. I live in a basement suite around the back of the house. I tried the delivery company's contact system and found it to be extremely faulty. In one case it says to click on the 3 dots to discuss in English. Yet the 3 dots do not show in the box, as it does not expand enough to show me them. I did a copy of the conversation and in the small type this produced it should show in the the three dots. But the box does not expand to accommodate those lines. I am extremely upset about this.

Expand full comment
Linda Williamson's avatar

Linda here again. I got the chat bot and it is impossible to get any answers. It just talks in Dutch. There is an impossible to access English bot. It's 8:30 am "ish" in Netherlands and I still could get past the bot. It's 11:50 pm here in MIssion BC. I am going to bed. I am so angry I probably won't get any sleep.

Expand full comment
Linda Williamson's avatar

Linda here again

The Chat bot froze my computer system and had to do a technical restart.

I guess you are off my list of art people that I won't deal with again. I don't understand why you didn't use Jackson's Art Supplies in England.

I am out my $57 and change payment for the templates as I never got them.

I have tried to deal with their Chat bot which I believe is also a scam. That's when they did something to freeze my computer.

They said phone but that would cost me more than the templates are worth.

I expect some assistance from you in dealing with this.

Expand full comment
Selene's avatar

Ordered the universal and hexagon and I'm kicking myself about hemming and hawing about ordering the large nine square also. Maybe next time! Thanks for all of your hard work, Lindsay!

Expand full comment
Lindsay Weirich's avatar

Thank you!

Expand full comment
Linda Williamson's avatar

I am not happy. The templates - all 4 did not get delivered. Dealing with the delivery company is horrible.

Expand full comment
Benny Murray's avatar

I don’t understand how /where to order ! Love the product. Please advise!

Thank you

Expand full comment
Lindsay Weirich's avatar

Hi Benny,

https://shrsl.com/4odqz is the link to the products on the US website. If you are outside of USA you can choose the Craftstash UK site and they ship worldwide.

Expand full comment